GE/T Consulting Group

The Challenge:
This individual was the head of an association for several years, and semi-retired when he was diagnosed with prostate cancer. He had a really rough time with the treatment and the cancer. He was later hired to run another association and wanted to do it effectively by employing a coach.

Solution Milestones:
We used the Executive Leadership process initially, and then I conducted bi-weekly coaching calls for the past 2 years. He has overcome the attitude of frailty dealing with surviving cancer and the mental adjustment of mortality. He also overcame the obstacle of becoming more physically active and fit after undergoing a very difficult surgery, treatment, etc. He also feels better equipped for his role in a new organization in a new industry. He had never set goals for himself before; he pretty much just took opportunities when they came around.

Results/Outcomes:
He is widely considered one of the best executives in the association business. All of his measurables are through the roof.

Follow-Up/Sustainability:
We are continuing to work together ... he has remained a coaching client for the last 2+ years.

The Challenge:
Needed to conduct a strategic plan and wanted to build a stronger executive team. Had a planning process that the company had done for several years, but it was more of a tactical plan. The staff needed to be aligned with the plan.

Solution Milestones:
Conducted Strategic Planning for a 3-year plan in 2007. Conducted the Executive Leadership process for 10 staff members in 2007, the Management process for 10 staff members in 2007, and the Leadership process for approximately 20 staff members in  2008.  Currently coaching 5 individuals one-on-one including the CEO.

Results/Outcomes:
Completed 80% of strategic initiatives in 2007 plan and 95% in 2008 plan. Team is functioning at a high level of alignment­—meets monthly to review all initiatives.

The Challenge:
The business did not seem to be growing on a level the co-owners wanted.

Solution Milestones:
Two Executive Leadership processes were implemented with co-owners; followed by 10 Leadership processes and 2 Management processes for staff. The Attribute Index was administered for all participants in December 2007.

Results/Outcomes:
One Attribute Index owner’s results from December 2007: 8.1+ systemic and 5.0- empathy Same owner’s results from June 2008: 9.0+ systemic and 6.9- empathy The owner attributes a total shift in how he sees all people in his organization, his customers, and his personal contacts. It’s also helped him to become a better business owner. He’s been able to double his business, his staff, and his bottom line in less than one year.

Follow-Up/Sustainability:
The owner plans to monitor his Attribute Index scores to keep them on top of his mind.